For any question about Thymo (com.lms.thymo), including billing, privacy and data requests, write to us below or email support@thymo.app. We answer within 5 business days.
Write to us
Delete your account in the app
Open Thymo, go to Profile, tap Delete Account and confirm. Your account and its data are deleted immediately and the action cannot be undone.
Request deletion by email
If you can no longer sign in, email support@thymo.app from the address you registered with, with the subject Delete my account. We verify the request and delete the account within 30 days.
What gets deleted
- Your account and sign-in credentials
- Your profile details (name, email, preferences)
- All content you created: recordings, transcripts, stories, photos and generated books
Nothing is kept in a form that identifies you, except records we are legally required to retain — such as purchase and invoice records kept for the period required by tax law. Purchases are handled by Google Play or Apple and are not refunded by deleting your account. See our Privacy Policy for full details.